TRI-TEC’s Legacy System Support

TRI-TEC has developed a strong base of talent over the last 20 years allowing us to support phone systems that are no longer being manufactured.

Your phone system has supported your company through technical revolutions, industry re-alignments and maybe even Y2K. This old workhorse has been the mainstay of communications with your customers and suppliers. You made a substantial investment in this phone system and, while no longer supported by the manufacturer, it’s still vital to your business. Supporting legacy systems at operational efficiency presents unprecedented business challenges. If they are still in business, calling the manufacturers isn’t always a good option because usually the people who answer the service phones only know the new products.

TRI-TEC provides unmatched experience in the maintenance, enhancement and support of your legacy phone system. TRI-TEC’s partnership with your company is focused on achieving real-world business results by helping you realize the full potential of your current production system. Some samples of these efforts include:

• Troubleshooting, removing and replacing improperly functioning components.
• Locating and providing parts and phones to support your growth.
• Modifying existing applications or adding third-party products to improve system functionality.