We understand the service and support we provide after the initial project is the most important aspect of our business.It's unrealistic to think that any element of technology, no matter how expensive or sophisticated, is totally immune to breakdowns. With our keen ability to troubleshoot and solve problems, TRI-TEC is always ready to address technical problems quickly providing fast, cost-effective emergency response when problems can't be avoided. Whether we dispatch a field engineer to your facility or meet your IT Staff in an encrypted and secure web site to troubleshoot and solve problems our response is always appropriate to the situation.
Leading Provider of Unified Communication Solutions
MAINTENANCE PROGRAMS:While we do provide response to traditional “on demand” system service, most clients have a custom support program that covers preventative maintenance, software support and upgrades, annual training, help desk access, and partial system administrator outsourcing.
PROFESSIONAL SERVICES: Our extensive experience working in multi-vendor, multi-technology environments allows us to offer a wide range of services to our clients – from turn key solutions to on-site consulting. With expertise in all areas of unified communications, we can help you get the most out of your assets. We're committed to
Excellence, from Legacy to Leading Edge.