What Exactly is a Hosted Cloud Communications Integration Solution?
Modern businesses are actively making the shift towards more software-based applications while utilizing less hardware. Simply put, a completely hosted PBX (AKA: Cloud PBX) solution functions much like a subscription-based, all-inclusive communications system without the upfront installation or long-term maintenance costs. Your hosted communications system is fully equipped and customized with ease of adapting to both your current and future communications needs with a pay-as-you-go approach.
A hosted communications solution is reliable, secure, turn-key and feature-rich without all the hardware or maintenance expenses you might otherwise incur if you owned the hardware in a traditional PBX environment. Your telecom infrastructure resides in the Cloud, hosted on a single unified platform with seamless integration and one point of contact.
Options include a fully hosted solution where the IP phones reside at your location with all the network hardware residing in the Cloud remotely. Your IT department can choose to manage services or TRI-TEC can do so with our Managed Service product offerings preserving your in-house resources to focus on your business objectives. TRI-TEC will custom design your Cloud integration roadmap to best suit your organization’s needs, saving you time and money.
Hosted Cloud Benefits Include:
- Geo Redundancy with Dynamic Failover – To Ensure Uptime and Enhanced Security
- Individual Phones Registering with Two Different POP Locations – For Backup and Resiliency
- Unparalleled Flexibility – Completely Customizable
- Always Current – Omitting Hardware Obsolescence
- Controlled Costs – No Unforeseen Maintenance or Break/Fix Expenses
- Ease of Training, Administration and Support – Reducing In-House Operational Costs
- Ease of Scalability – Instant Onboarding of On-Site or Remote Employees
- Reliable Call Center Capabilities – Greater Demand to Handle Incoming Call Spikes
- No Location Limits – Expand Customer Reach Anywhere While Boosting Employee Productivity
- Intelligent Line of Professional IP Business Phones – Entry Level to Executive
- Conferencing, Wireless and Mobile Capabilities – Small Business to Enterprise
- Feature Rich – Advanced Enterprise Features and “aaS” Capabilities
- Intuitive Interface – User/Administrative Portals to Manage Individual and System-Wide Users
- Industry Reach – Accommodates All Businesses; Commercial, Education, Hospitality and More
Advanced Enterprise UCaaS Features Include:
- Call Queues
- Custom Directories
- Missed Call Notification
- Presence
- Conferencing
- Toll-free, Local & International Numbers
- Shared Line
- Message Alerts
- Simultaneous Ring
- Directory Listing
- Call Features
- Time of Day Routing
- Forwarding
- Call Center Applications
- Paging
- First or Last Name Dial Directories
- Do Not Disturb
- Full Call ID Control
- Voicemail to Email
- Auto Attendant and More…
TRI-TEC is well-versed in every aspect of hosted Cloud based solutions and will guide you through the process, making recommendations that best align with your organization. We will augment your internal resources with our experienced implementation team, extending our white glove services for your Cloud unified communications implementation.
We have strategically aligned ourselves with leading Cloud and Carrier Service providers, understanding their networks and how to customize them to drive efficiency specifically geared towards your business practices. We will vet the top providers, narrow down your selections, make recommendations and provide live demonstrations to aid in your decisions as you embark upon your journey to the Cloud.
TRI-TEC Has Strategically Partnered with Leading Cloud Providers to Provide:
- Free Cost Benefit Analysis
- Consultation and Professional Services
- Procurement of Providers and Single-Point-of-Contact
- Custom-Designed Solutions and Seamless Transition
- Competitive Rates with Reduced Monthly Fees For Improved TCO
- Thorough Audits
- Increased Bandwidth and Elasticity To Meet on Demand Needs
- BCDR – Business Continuity and Disaster Recovery
- On-Line Administration
- UC and Collaboration
- Hosted Exchange
- Infrastructure as a Service or Virtual Desktop
- Live Demonstrations Available!
TRI-TEC is a leading communications provider and understands the intricacies of establishing an effective communications solution. Established in 1990 with a focus on customer service, TRI-TEC provides communications, network and Cloud solutions to thousands of satisfied customers. Whether you are integrating a new hosted solution, deploying a new enterprise-wide business phone system, contact center, VoIP network, Cloud platform or adding applications, cabling or new technologies to your existing network; we take the time to educate you and provide solid recommendations. TRI-TEC is a leading on-prem and Cloud solutions provider geographically available locally and nationally with an extremely loyal customer base.
