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Wireless Success Stories

TRI-TEC Appreciates Our Loyal Customer Base, Many Who Have Relied Upon Our Wireless And Consultative Services Since Our Conception in 1990.

Intelligent Wireless For One of Our Favorites… Favorites…Emerald Downs Racetrack And Casino

We Love working with TRI-TEC for our telecom,networking and enterprise wireless technology needs!

Fans today expect a fast, reliable wireless experience within any arena or large venue. Huge gatherings in close proximity demand unique WiFi solutions to accommodate the robust connectivity needs of all while allowing clientele the freedom to move about. TRI-TEC has retained the honor and unique privilege of working with one of Washington State’s most renowned and successful live outdoor sporting and gaming venues to help amplify their fan experience. Emerald Downs Racetrack and Casino has been a customer of ours for many years for both their business telephone system and in-depth wireless technology solution.

We Are Excited To Share Their Successful , Innovative Wifi Case Study With You

Our client partnership with such a large fan-based outdoor and indoor venue provided us with a uniquely complex challenge. How do we provide the fastest, most reliable high-density WiFi experience within a wide-spread campus environment while quickly authenticating onboarding and generating revenue with access to Emerald Down’s POS software? In this particular environment, our client elected to implement a traditional wireless technology solution with redundancy in the event of a system failover; offering instant, real-time communications amongst all access points. Their infrastructure consists of multiple buildings dispersed over a large geographical area connected via fiber to include:
TRI-TEC provides excellent planning, installation, integration and on-going support. they are always friendly and helpful with quick response times and are truly a valued extension of our communications and technical support team. TRI-TEC is a great company to work with!

Our goal was to help Emerald Downs provide full RF coverage while providing reliable and instant access from a wide range of customer devices such as smartphones, iPads and tablets in a secure setting for all patrons. Ruckus’ Beamflex+ technology streams packets on an individual basis while blocking other signals thus offering a private, secure user experience. A Ruckus solution is highly sophisticated yet easy to operate. Wherever you go, Ruckus’ adaptive antenna technology insures you have a strong, consistent connection every time!

Together, TRI-TEC and Ruckus offer smart roaming and band steering with Ruckus’ patented Beamflex+ adaptive antenna technology so that your connections remain strong and consistent enabling your venue to function intelligently and profitably.  We can help you unlock potential revenue sources with access to POS apps, social media, localized promotions and customer data extraction to further promote your organization’s mission and success with real-time shared customer experiences and tracking metrics.

We Recognize That Happy Clientele , Results In Repeat Clientele

We needed to provide a richer customer experience with means for fans to navigate the internet along with providing access to our client’s POS system for expedient retail and gaming engagements. Fans could now make purchases from their seats instead of waiting in long lines to place their bets. Providing instant access to their social media sites further promoted Emerald Downs’ product offerings, generating increased revenue via shared customer experiences. We also wanted to empower them with the ability to track their customer metrics on website activity to capture additional post-event revenue sources.
Doing so entailed the proper amount of accessible bandwidth and network resources with a robust wireless technology solution accessible from all guest spaces on campus. We needed to envelope their wide-range facility with enough access points to sustain thousands of concurrent users.

TRI-TEC is honored to align ourselves with Emerald Downs Racetrack and Casino to produce a fun, safe and pleasant customer experience for all patrons and we look forward to our continued partnership for many years to come!

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