Whether Hosted, Cloud-Based Or On-Prem, A Smartly Designed Communications Solution With AI Integration Is Essential To Today’s Hospitality Industry.
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Love working with TRI-TEC for our telecom, networking and enterprise WiFi needs! Truly a valued extension of our communication and technical support team.
Vacationers and business travelers require security, privacy and mobility, with quick access to innovative applications, high-speed internet access, and so much more. Unified Communications technology with AI integration makes it easy to accommodate your hotel clients’ connectivity needs while traveling. Enjoy scalable, reliable communications via a private or public Cloud or on-prem solution, optimized to meet your needs. With TRI-TEC’s vast product offerings from multiple partners and providers, we can make recommendations to help you streamline your connectivity while decreasing costs. Our guests’ time and comfort remains the utmost priority to you and to TRI-TEC.
While Cloud communications is gaining popularity, an on-prem or hybrid PBX can remain a powerful solution for hotels that value control with long-term flexibility. TRI-TEC will work with you to help you determine if a hosted or on-prem solution is best for your property. We will evaluate your existing infrastructure, operational requirements, budget and long-term goals to recommend the technology strategy that makes the most sense for you.
As an Allied Member of the Washington Hospitality Association, leading Mitel Hospitality Specialized Partner and PhoneSuite Authorized Reseller, TRI-TEC has a genuine expertise in the demands unique to hospitality. We partner with multiple providers and will custom-design the appropriate solution for you. We can also review your phone bills and make recommendations that will save you money on dialtone, high-speed internet and TV. Additionally, TRI-TEC understands E-911 requirements and will help you remain Ray Baum compliant.
Artificial intelligence is essential in transforming hospitality by automating routine requests, reducing front-desk workload, and creating more personalized guest experiences. AI hospitality applications integrate with your PMS, POS, back-office software, and telephone system to streamline communications, increase productivity and revenue while reducing operational costs. TRI-TEC has partnered with TigerTMS and 14IP, leading hospitality-focused AI technology providers. AI-powered hospitality auto-attendant feature capabilities include:
AI guest assistance provides immediate responses to routine requests while seamlessly escalating calls to staff when human assistance is needed. This means fewer missed calls, faster response times, and more time for your team to focus on guests. AI can provide valuable insights through detailed dashboard analytics and reporting, helping management identify trends, measure performance, and make more informed operational decisions. The key to success is proper integration. TRI-TEC will help you identify the right AI hospitality platform and ensure the solution is properly integrated with your telephone system and technology infrastructure. We can provide hands-on demonstrations and help you evaluate functionality and integration before implementation. Let TRI-TEC help you put AI to work.
TRI-TEC delivers intelligent, scaleable surveillance solutions that help protect your people, property, and operations. Through a comprehensive pre-site survey, TRI-TEC can identify vulnerabilities and determine optimal camera locations for enhanced coverage and safety. Our advanced systems feature powerful video analytics, intelligent monitoring, and instant alarm notifications all seamlessly integrated with your existing technology infrastructure.
A resilient Wi-Fi infrastructure is essential for allowing guests to seamlessly connect via any device while also supporting critical applications your hotel relies on every day. From back-office systems and staff communications to smart door locks, push-to-talk systems, mobile devices, and operational applications, your wired and wireless networks must work together to deliver dependable WiFi connectivity. Strong Wi-Fi signals, strategically positioned access points, and properly designed wired equipment are all critical to eliminating dead zones and overcoming physical barriers that can weaken WiFi performance. TRI-TEC can evaluate your property’s environment, identify coverage challenges, and design a secure, high-performance WiFi infrastructure built to support your connected hotel.
