Cost-Effective, Cloud-Based UCaaS Solutions For The Hospitality Industry.
| Partners | Mitel | PhoneSuite | Ring Central | Zoom | 3CX | Crexendo | Momentum | Ruckus Commscope | Nextivity | Aruba HPE | NPI | Fusion Connect
TRI-TEC has strategically partnered with PhoneSuite to offer a powerful Cloud-based VoIP hospitality solution for our hotels and resorts that will meet all E-911 Ray Baum compliancy requirements and integrate with AI-Powered Hospitality Solutions. Avoid the hassle, expense and expertise required to manage and maintain your own hardware infrastructure. All you need are IP phones and a gateway! Consider a hosted VoIP solution where administration, updates, backups and upgrades are seamless with zero downtime. Solutions are scalable and provide geo-redundant architecture for added resiliency, all managed via the Cloud. PhoneSuite’s robust platform provides a comprehensive suite of communications tools that enable guests and staff to communicate more efficiently and manage operations seamlessly. Their Cloud-based solution is cost effective, user-friendly with ease of setup and management from one central platform.
TRI-TEC provides prompt service, done on time for a reasonable cost.
Property Management System Integration – PhoneSuite’s ConnectWare Hospitality solution seamlessly integrates with your existing PMS system via their certified PMS interface allowing for streamlined workflow and reduced risk of errors.
Enhanced Unified Communication Capabilities – A wide range of communication tools are inherent including voice, SMS messaging, video conferencing, messaging and more.
Administrative and Front-Desk Graphical User Interface – Simplify the management of your hotel communications system with PhoneSuite’s easy-to-use GUI interface for administration, monitoring, onboarding and troubleshooting.
Multi-Tenant Single Pane of Glass – One central platform simplifies management and administration!
Call Center Capabilities – Improve your guest experience by making data-driven decisions to help you better manage high call volumes. PhoneSuite’s ConnectWare Call Center solution offers reporting tools to monitor call traffic, call volume and call wait-times more efficiently.
Artificial intelligence is essential in transforming hospitality by automating routine requests, reducing front-desk workload, and creating more personalized guest experiences. AI hospitality applications integrate with your PMS, POS, back-office software, and PhoneSuite telephone system to streamline communications, increase productivity and revenue while reducing operational costs. TRI-TEC has partnered with TigerTMS and 14IP, leading hospitality-focused AI technology providers. AI-powered hospitality auto-attendant feature capabilities include:
AI guest assistance provides immediate responses to routine requests while seamlessly escalating calls to staff when human assistance is needed. This means fewer missed calls, faster response times, and more time for your team to focus on guests. AI can provide valuable insights through detailed dashboard analytics and reporting, helping management identify trends, measure performance, and make more informed operational decisions. The key to success is proper integration. TRI-TEC will help you identify the right AI hospitality platform and ensure the solution is properly integrated with your telephone system and technology infrastructure. We can provide hands-on demonstrations and help you evaluate functionality and integration before implementation. Let TRI-TEC help you put AI to work.
