TRI-TEC Receives Prestigious Hospitality Recognition
TRI-TEC is proud to announce we have again been recognized by Mitel as a Hospitality Specialization Partner and Silver Partner for 2026. This continued distinction reflects our unwavering commitment to delivering exceptional technology solutions and measurable customer outcomes within demanding and service-driven industries. We are grateful for this acknowledgment, which reinforces our position as a trusted technology advisor and a leading Mitel partner.
Earning and maintaining this specialization is no small achievement. Mitel’s program requires partners to meet rigorous standards, including ongoing performance certifications, demonstrated technical expertise, and a proven track record of customer success. TRI-TEC undergoes an annual review process to ensure we consistently meet and exceed these expectations. This recognition is a direct result of our team’s dedication to innovation, precision, and an uncompromising focus on client satisfaction.
We Learn Your Business Objectives
TRI-TEC’s approach goes beyond technology implementation. We take the time to learn each customer’s objectives, workflows, and time constraints, tailoring solutions that align with both immediate needs and long-term goals. This consultative methodology allows us to deliver not just systems, but strategic advantages that enhance efficiency, elevate guest satisfaction, and support business growth.
For over three decades, TRI-TEC has specialized in serving the hospitality industry, gaining a deep understanding of its unique operational demands. We recognize that every property operates on tight timelines with high guest expectations, where seamless communication is critical. From front desk operations to back-of-house coordination, your ability to deliver an exceptional guest experience depends on reliable, always-on communications. That’s why we prioritize solutions designed for 100% uptime, scalability, and performance ensuring your systems work flawlessly when it matters most.
Our Hospitality Features and Solutions Include
- Onsite and Hosted Cloud Communications Systems
- Voice Mail Integration with Email
- VoIP and Mobile Apps
- Dialtone, High-Speed Internet and TV Savings
- Security, Cameras and Virtual Room Access
- Structured Cabling for all Applications
- Guest Wireless and Cordless Desk Phones
- Guest/Employee Smart Phone Integration
- Tablet Integration and State-of-the-Art Phones
- Guest BYOD and Web Portal Administration
- Audio and Video Conferencing
- PMS Interface and Billing
- Workflow Management and Analytics
- Hosted, Cloud or On-Prem Call Center
- Ray Baum Compliant Solutions
We’ll Help You Save Money
TRI-TEC solutions can help decrease your training time with intuitive PMS interfaces, streamline routine call processes with AI integration, untether staff with remote working and manage service requests with innovative applications. TRI-TEC understands E-911 requirements and will help you remain Ray Baum compliant. We provide 24-hour support while housing the largest inventory of spare parts readily available should you need. We can provide a free cost analysis, helping you determine if on-prem or VoIP is the right fit for you. We are happy to review your current telephone bills, making recommendations that will save you money on dialtone, high-speed internet and TV.
Mitel AND Hilton Award Recognition
In addition to our Mitel recognition, TRI-TEC is also honored to be a preferred provider for Hilton, another distinction reserved for elite partners who demonstrate excellence, innovation, and a steadfast commitment to customer service. These recognitions underscore the trust that leading hospitality brands place in our expertise and our ability to deliver consistent, high-quality results.
It is both a privilege and an honor to continue serving our hospitality clients. We are deeply appreciative of the partnerships we’ve built and the opportunity to contribute to your success. As we look ahead, TRI-TEC remains committed to advancing communications technology, strengthening our collaboration with Mitel and Hilton, and continuing to deliver the superior service our clients have come to expect.
TRI-TEC is a leading communications provider and understands the intricacies of establishing an effective communications solution. Established in 1990 with a focus on customer service, TRI-TEC provides compliant communications, to thousands of satisfied customers. Whether you are integrating a new hosted VoIP solution, deploying a new enterprise-wide business phone system, contact center, AI, wireless, on-site security cameras or cyber security, adding applications, dialtone, cabling or new technologies to your existing network; we take the time to educate you and provide solid recommendations. TRI-TEC is a leading on-prem and hosted VoIP solutions provider available both locally and nationally with an extremely loyal customer base.